HOTEL INDIGO RESTAURANT NAPERVILLE UPGRADE
HOTEL INDIGO RESTAURANT NAPERVILLE FREE

By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.Īt the center of Naperville's colorful downtown district, Hotel Indigo® Naperville Riverwalk is a vibrant addition to this spirited neighborhood's rustic charm. It’s still not ok to leave guests feeling ripped off.At InterContinental Hotels & Resorts®, we own, operate and franchise more than 3000 hotels, offering close to half a million guest rooms in nearly 100 countries. Hospitality is tough after the pandemic, staffs are thin and often inexperienced, and I think we all get that and set expectations appropriately. I suspect it may not be managed by the hotel but rather independently. The following morning we found that the coffee shop, Sparrow, downstairs, was outstanding and truly world class. We stayed in the room because we had dinner reservations in less than an hour after a day that included a wake and exhausted travellers. It required two calls to housekeeping for someone to come and finish making up the room. There was no attempt at even a weak apology or any other resolution, although they remained courteous.

HOTEL INDIGO RESTAURANT NAPERVILLE UPGRADE

And they clarified the IHG upgrade email was automated and their local Naperville system was not integrated so no upgrade was actually being offered. In seeking a better resolution, even a temporary bed rolled in for our third traveller, we were told there was no other option if we wanted a place to sleep for three. They did offer a king room suite, but with only sleeping capacity for two out of the three of us. Hoping there there was a mistake being sent to an uncleaned room, we were told by the staff they were sold out. Oddly, we found this after receiving an email letting me know “we’ve upgraded your reservation” earlier that day. A mop left behind by the staff was inside wedged into the door making it hard to open, the bathroom was filthy, and the next morning we realized that the two coffee cups (for a room meant for four?) had fingerprints and lipstick on the rim.

When we got to the room, it was basically a what you’d expect from a 2-3 star two queen standard room that they later explained was considered a “suite” with no balcony and a view of building under construction. Whether you’re travelling for business, pleasure or both, Hotel Indigo Naperville Riverwalk is sure to make your visit to Naperville one worth remembering.įor our anniversary on a Friday night stay, I thought I booked a $400 suite with a balcony facing the river with a sofa bed for a 3rd traveller.

If you’re looking for things to do, you can check out Riverwalk (0.6 mi), Naper Settlement (0.2 mi), or Millennium Carillon (0.4 mi), which are popular attractions amongst tourists, and they are all within walking distance. While you’re here, be sure to check out some of the cafes, including Egg Harbor Cafe, The Lucky Penny Diner and Deli, and Pancake Cafe, all of which are a short distance from Hotel Indigo Naperville Riverwalk. While staying at Hotel Indigo Naperville Riverwalk, visitors can check out Moser Tower & Millennium Carillon (0.3 mi), which is a popular Naperville attraction.

HOTEL INDIGO RESTAURANT NAPERVILLE FREE

For guests with a vehicle, free parking is available. Plus, guests can enjoy a fitness center and an on-site restaurant, which have made this a popular choice among travellers visiting Naperville. The hotel features 24 hour front desk, room service, and a gift shop. Hotel Indigo Naperville Riverwalk is a romantic hotel offering a flat screen TV, air conditioning, and a desk in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. Well-known for its romantic environment and proximity to great restaurants and attractions, Hotel Indigo Naperville Riverwalk makes it easy to enjoy the best of Naperville. For travellers visiting Naperville, Hotel Indigo Naperville Riverwalk is an excellent choice for rest and rejuvenation.

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